Privacy Policy ("Mobile App")

1. Introduction

ResiHub is operated by Resi Technologies Ltd ("we", "our", or "us"), a company registered in England and Wales under company number 15365869, with a registered office at 85 Great Portland Street, First Floor, London, England, W1W 7LT.

For the purposes of UK data protection law, we act as the data controller of your personal information. We are also registered with the Information Commissioner's Office (ICO) under registration number [xxxxx].

This Privacy Policy explains how Resi Technologies Ltd collects, uses, and protects your personal data when you use our Mobile App (also referred to as ResiHub Residents Mobile App). By using our services, you agree to the practices described in this policy. If you do not agree, please discontinue use immediately.

2. Data We Collect

Profile Information: Name, location preferences, email, and optional profile details.
Geolocation Data: Used to provide localized deals and ads. Your precise location is shared with businesses only to the extent necessary for ad targeting.
User Content: Posts, images, comments, and messages you create in forums or the marketplace.
Payment Information: For future premium features or subscriptions (processed securely via third-party payment gateways).
Device Information Device type, operating system, and app usage data.
Engagement Metrics: Data on how you interact with ads, forums, and marketplace listings.
Notification preferences: Notification preferences: Subscription to specific categories or alerts.

3. How We Use Your Data

To provide and personalise use experiences
To provide personalized ads, notifications, and community features.
To improve app functionality and user experience.
To monitor and moderate user-generated content for compliance with our guidelines.
To share anonymized engagement metrics with businesses for ad performance tracking.
To ensure security and prevent fraudulent activities

4. Data Sharing and Third-Party Integration

We do not sell personal data. However, we may share information with:

Service Providers: Payment processors, analytics platforms, and fraud detection services.
Law Enforcement:If required by law or to protect platform integrity.
Third-Party Integrations: APIs for local reports (e.g crime, council updates).

5. Your Rights

Access, update, or delete your personal data.
Opt out of geolocation tracking or push notifications.
Report abusive content or request account termination.
Request data deletion by contacting support@resihub.co.uk

6. Data Security

Data Encryption - We use encryption and secure storage to protect your data. In the event of a breach, we will notify you promptly.
Access Controls -We limit data exposure to authorised users only
Fraud Detection - We monitor and prevent unauthorised activities

7. Children's Privacy

The app is not intended for users under 13. We do not knowingly collect data from children.

8. Cookies & Tracking

We use cookies for:

Session tracking: Keeping you logged in.
Analytics: Understanding user behavior and improving services. Users can disable cookies via browser settings, though some features may not function properly.

9. Changes to this Policy

We may update this Privacy Policy as new features are added. We will notify users of significant changes.

Contact Us

For privacy-related inquiries, contact us at support@resihub.co.uk